Elizabeth Nyambura
Enterprise Customer Support Engineer
Career Background
Elizabeth is an Enterprise Customer Support Engineer with several years of experience in fiber optic design, planning, and network support.
She is highly skilled in providing Level 2 technical support, enterprise customer management, network design, and process improvement. Her expertise spans fiber optic network planning, core network engineering, and handling major projects for clients such as Safaricom.A holder of Bachelor of Innovation Technology and Management from Jomo Kenyatta University of Agriculture and Technology (JKUAT).
OTHER PROFESSIONAL CERTIFICATES AND TRAINING
2024 – Present: Fiber Optic Design and Planning Engineer at Techminds Technologies
2022 – 2024: Fiber Optic Design and Planning Engineer/Core Network Engineer at Huawei Technologies Ltd – Safaricom Special Projects
2021 – 2022: Sales and Outlet Manager at White Closet Bridal Shop
2023 – Present: Volunteer at Teals
2019: Attachment – Core Network and Customer Support at Huawei Technologies Co (K) Ltd
2017: Volunteer Administrator at Tuza Community Organisation
Certifications:
FOA Fiber Optics Maintenance & Restoration
GIS Application in Fiber Optic Network Planning & Design
Lepton
Cyber Security
Connect Master